🔒 Privacy Policy – Viral Nest Agency
Effective Date: 7/17/2025
Viral Nest Agency ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you interact with our website, services, or communication platforms.
1. Information We Collect
We may collect the following types of information:
Contact Information: Name, email address, phone number, and business name.
Account Information: Login credentials or access to third-party platforms (e.g., Google Business, social media).
Service Data: Messages, call records, and form submissions through services like Missed Call Text Back or chat widgets.
Technical Data: IP address, browser type, device ID, pages visited, and usage analytics (collected via cookies or tracking tools).
Payment Details: Billing information when you purchase a service (processed through secure third-party providers).
2. How We Use Your Information
We use your data to:
Deliver and improve our services.
Communicate with you about your account, service updates, and marketing.
Analyze performance and service effectiveness.
Comply with legal obligations or resolve disputes.
3. How We Share Your Information
We do not sell or rent your personal information. We may share data with:
Trusted service providers (e.g., hosting, SMS platforms, CRMs) to deliver services on our behalf.
Legal authorities when required by law or to protect our rights.
4. Your Choices & Rights
You may:
Opt out of marketing communications at any time by clicking "unsubscribe" or contacting us.
Request access, correction, or deletion of your personal data by emailing us at [Your Email].
Disable cookies via your browser settings (note: this may affect functionality).
5. Data Retention
We retain your data only as long as necessary to provide services and comply with legal obligations. If you request account cancellation, we will delete your data unless retention is required by law.
6. Data Security
We implement reasonable technical and organizational safeguards to protect your information. However, no method of transmission over the internet is 100% secure.
7. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect data from minors.
8. Changes to This Policy
We may update this Privacy Policy periodically. If changes are material, we will notify you by email or through our website.
9. Contact Us
If you have questions about this Privacy Policy or how we handle your data, contact us:
📧 [email protected]
📞 585-565-6619
📍335 Electric Ave Rochester,NY 14613